cd /var/www/html/Īnd from there you should download the osTicket package, and that can be download by making use of the following command. modules (apt install php5.6-opcache php5.6-gd php5.6-curl php5.6-common php5.6-mysql php5.6 php5.6-imap )īefore you begin with the installation process, you need to enter into the HTML location of your system. In MariaDB (create database, user and give privilegess to user)ġ. Install LAMP (apache, php 5.6, mariadb-server) It is really so simple to install osticket on ubuntu 16.04, and this article covers the ground on the same process. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket allows you to manage, organize and archive your support ticket request and has support for LDAP and Active Directory authentication. OsTicket is open source, widely-used, simple and lightweight ticketing software.
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